Q. How do I get my PIN if I've forgotten it, but know my card number?

Answer

When you first set up your library card account, you would have chosen a 4-digit PIN. If you do not remember your PIN, you may retrieve it by following these steps:

  1. Go to our website, www.gwinnettpl.org
  2. Roll you cursor over "Catalog" and click "Login" in the upper right corner
  3. Click on "Forgot your PIN/Password?"
  4. Enter your library card number and click "Email PIN/Password"

Your PIN will be emailed to the email address we have on file.

If you do not have an email address on file for the PIN to be sent to, please give us a call at 770-978-5154 and we can assist you further.

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  • Last Updated Jan 30, 2017
  • Views 112
  • Answered By Contact Center

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