Q. If I pause a book on hold, how is my position in the queue affected?

Answer

If you Pause an item you have requested, your hold position is not affected.

You will continue to progress to the top of the queue as normally. The only thing that will change is the date the item will be held for you.

The request will appear as Inactive on your list of holds.

Example:

You request an item that has a waiting list.

You anticipate that you will be unable to pick up the book when it is held for you.

You choose to pause the item to a later date, when you know you will be available.

Your position continues to advance to the top position.

After you have advanced to the top of the queue, your request will remain at the top until it is un-paused

One the date you have specified to un-pause your request, if you are at the top of the queue, the request will be filled with the next available copy, the item will be shipped to your preferred branch and you will be notified when it is available for pick up.

  • Last Updated Apr 19, 2018
  • Views 80
  • Answered By Contact Center

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