What happens if I lose my library card?

Answer

To obtain a replacement card for your account, please bring a photo ID or something with your name and current Gwinnett County address to your nearest library branch and our staff will issue you a new card free of charge. 

Your account number will change, but all other information on your account, from your PIN to any pending requests, will remain the same.

If you use OverDrive for digital materials you should ask staff to merge your previous OverDrive account with your new card number.

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  • Last Updated Aug 14, 2025
  • Views 1083
  • Answered By Contact Center

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