Q. I forgot my PIN - how can I retrieve it or get a new one?


When you first set up your library card account, you would have chosen a 4-16 digit PIN. If you do not remember your PIN, you may retrieve it by following these steps:

  1. Click here to go to the library login page
  2. Click on "Forgot PIN/Password"
  3. Enter your library card number and click "Email PIN/Password"

If you know your library card number, your PIN/password will be sent to the e-mail address we have on file for your library account.

If you do not have an email address on file for the PIN to be sent to, please give us a call at 770-978-5154 and we can assist you further.


  • Last Updated Feb 18, 2019
  • Views 552
  • Answered By Contact Center

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