Q. I cannot remember my username or if I even have one. What should I do?

Answer

If you have previously logged in to your account on the library website and created a username but you cannot remember it, you have the option to login using your library card number (barcode) and pin.  Once you have successfully logged in you will see a green box in the upper right corner of the screen.  Your username will appear in this box but if the whole name does not appear you can click the box and then click My Settings to view your entire username.  

If you have not yet logged in to your account on the library website, you will not have had the opportunity to create a username yet.  The first time you login, you will be prompted to verify some of your account information and to create a unique username for your account.  Bibliocommons is a universal system used by many libraries so it is possible that your preferred username will not be available so do not be alarmed if you are prompted to choose a different name.

Even if you have created a username you will still always be able to login to your account using your library card number and pin.

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  • Last Updated Mar 13, 2019
  • Views 3
  • Answered By Sheelagh Librarian

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